Tech Support Services

If you have someone on your staff who always knows how to make the network printer work when none of the computers can print, can find lost files and who dauntlessly finds paper jams and changes the toner, consider yourself lucky.

For a low monthly fee, We offer full-service, on-site tech support and phone support for solving all your technology problems. When a something doesn’t work, that’s lost productivity and lost productivity is as good as throwing away money. If the new guy seems to have infected his machine with a virus, or the front desk computer keeps rebooting for no reason, give us a call and We’ll be there fast to get your business running smoothly again. From installing a toner cartridge to setting up your server cage, we have a monthly service plan for you. For one-time jobs or monthly plans that address your unique needs, contact us for a quote.

This service includes help with:

Affordable levels of service include*:
Monday-Friday 8am-6pm Light Duty - $50 a month
Add 3 hours phone tech support during the above hours- $40 a month.
Add 6 hours phone tech support during the above hours- $80 a month.
On-site repair and troubleshooting $15 an hour, minimum 1.5 hours, 15 minute prorate thereafter
4 hour response time or the service call is free.
Off-hour emergency service calls at double rate, no guaranteed response time

Monday-Friday 8am-6pm Heavy Duty - $100 a month
Add 4 hours phone tech support during the above hours- $40 a month.
Add 8 hours phone tech support during the above hours - $80 a month.
On-site repair and troubleshooting $10 an hour, minimum 1.5 hours, 15 minute prorate thereafter
3 hour response time or the service call is free.
Off-hour emergency service calls at double rate, no guaranteed response time

Seven Days 7am-7pm Light Duty - $100 a month
Add 4 hours phone tech support during the above hours - $40 a month.
Add 8 hours phone tech support during the above hours - $80 a month.
On-site repair and troubleshooting $15 an hour, minimum 1.5 hours, 15 minute prorate thereafter
4 hour response time or the service call is free.
Off-hour emergency service calls at double rate, no guaranteed response time

Seven Days 7am-7pm Heavy Duty - $200 a month
Unlimited phone tech support during the above hours - $50 a month.
On-site repair and troubleshooting $10 an hour, minimum 1.5 hours, 15 minute prorate thereafter
4 hour response time or the service call is free.
Off-hour emergency service calls at double rate, no guaranteed response time

Twenty-Four-Seven - $300 a month
Unlimited phone tech support during the above hours - $50 a month.
On-site repair and troubleshooting $10 an hour, minimum 1.5 hours, 15 minute prorate thereafter
4 hour response time or the service call is free.

Twenty-Four-Seven Light Duty Flat Rate - $700 a month
Flat rate on-site repair and troubleshooting 24 hours a day (up to 10 hours per 7-day period and 43 hours per month)
3 hour response time or $30 off your next bill (up to $150)
Extra fees may apply for services relating to web design, database administration, content management and/or graphics.

Twenty-Four-Seven Heavy Duty Flat Rate - $2000 a month
Flat rate on-site repair and troubleshooting 24 hours a day (up to 40 hours per 7-day period and 170 hours per month)
3 hour response time or $100 off your next bill (up to $500)
Extra fees may apply for services relating to web design, database administration, content management and/or graphics.

*Prices include labor only. Parts, materials and equipment may cost extra.